Brilliant timing, guys.
-
- coyotefern
- Enlightened
i'm back in, but the badges don't look right, and the campaign results look like some folks were able to keep playing while others weren't.
can you please elaborate on the "connectivity issues" that you saw, what impact they had, and what you're doing differently going forward?
can you please elaborate on the "connectivity issues" that you saw, what impact they had, and what you're doing differently going forward?
-
- Planeswalker
- Awakened
Chadj
We are very sorry, and are investigating the cause at this very moment so we can prevent this sort of thing from happening again in the future..
could you guys also fix the medal issues for everyone
-
- Hyac
- Awakened
Planeswalker
could you guys also fix the medal issues for everyone
Not to mention the Veiled Universities results.
-
- Chadj
- Staff
coyotefern
i'm back in, but the badges don't look right, and the campaign results look like some folks were able to keep playing while others weren't.
can you please elaborate on the "connectivity issues" that you saw, what impact they had, and what you're doing differently going forward?
An unusual database error occurred and caused the issues being described in this thread. At first the problem may have resulted in some weird gameplay, like missing medals and unresponsive chat, but eventually players disconnected or crashed and couldn't log back into the game.
Steps are being taken to improve upon the conditions of our monitoring and reporting.
-
- Boba-Fett
- Seeker
One person in the texas bg(Heavywater) has a colored badge and no one else has one...
-
- Chadj
- Staff
Boba-Fett
One person in the texas bg(Heavywater) has a colored badge and no one else has one...
Once maintenance ends badges should display properly. If there are still issues then, we'll make sure it's taken care of.
-
- Seldon
- Archmage
You guys understand this likely affected the outcome of the campaign in a number of battlegroups?
It would be good if we could get some solid responses on why we should not expect this to happen again. Coming at the end of a campaign, and with this affecting a number of heavy hitters across the globe, it's not encouragement to keep playing Shadow Cities. Games are supposed to be fun; this morning was anything but fun.
It would be good if we could get some solid responses on why we should not expect this to happen again. Coming at the end of a campaign, and with this affecting a number of heavy hitters across the globe, it's not encouragement to keep playing Shadow Cities. Games are supposed to be fun; this morning was anything but fun.
Edited by Seldon (Sept. 5, 2011 16:45:22)
-
- Iphi
- Enlightened
@Seldon
It definitely did on ours. Only fewer than 20 mages, so the #1 (at point of lock-out) not being online meant we lost the round 6287 vs 6292 ... 5 energy points difference.... !
It definitely did on ours. Only fewer than 20 mages, so the #1 (at point of lock-out) not being online meant we lost the round 6287 vs 6292 ... 5 energy points difference.... !