SC won't accept my Guide's name

DickWhiskey
Grandmaster
Does a mage have to be a certain lvl in order to be a guide? My friend is lvl 14 and it won't let me name them as my Guide.
Khamos
Staff
Did you check the small and capital letters from your friends name? The field is case sensitive, so that might cause it not to be recognized.
KrazyPete
Visionary
I've had some people tell me they are having that problem as well. They get an "invalid mage" error. They try my name multiple times with proper capitalization and it fails. One of these players tried a different mage and it worked (after filing repeatedly with mine). A different player couldn't get it to work for any mage name he tried. Not sure what's up but it seems random and possibly not just user error.

Edited by KrazyPete (July 20, 2011 03:14:46)

Teknik
Archmage
KrazyPete this has also happened to different mages trying to add me as their guide... They both made sure capitalization was right and one player tried a different mage and it worked, the other player no name would work for him as well. Is this a glitch, something more then just a few players are struggling with, or something even more then this?
Bigtail
Awakened
It pays off having a simple name ^_^
DickWhiskey
Grandmaster
Khamos answered my bug report with a list of things to check.

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Hi,

When choosing a Guide, please be aware that certain restrictions exist to prevent undesirable behavior. Most notably you cannot:
• Name yourself as a Guide
• Name another account created by you as a Guide
• Name a Guide using the same device too many times (from any account)
• Name a Guide of an account that was created too recently

Please be sure that none of these conditions are occurring, and if you still cannot name a guide please reply back to this ticket so that we may investigate further!


Khamos, Shadow Cities Community Team


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Unfortunately, none of these apply to my situation. Glitch? I'm no expert, but hopefully it's something small that has yet to surface to the Devs.
Axlar
Seeker
Khamos, as the field is case sensitive.. could there be a (lets call him: moron) who signs up using my name without the capital A?

That would end up being very confusing! Just imagine someone signing up as khamos, bigtail and gabriel and all other "big names" and just acting like "morons"
DickWhiskey
Grandmaster
I guess until someone intellectual giant comes along and is able to explain this better, I'm doomed to remain a "Moron".
Axlar
Seeker
Dick, are you running version 1.1.4 ? ive heard people who werent running the latest version to not being able to put in the name. Also im not sure if a lvl 9 mage is able to follow someone! judging by your symbol you already are a guide yourself, you might be a too high level of mage to follow someone. As noted in a different topic it said that there might be a bug with that mission for not being able to complete it once you reach a certain level.
XantheXIII
Channeler
Any name i try it says invalid name. When i enter the name of the mage whom i would like to be my guide it says that i cant guide myself. I typed in the name right and I've never used his account and my name looks nothing like his. Plz help

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